Immigration Consultant PwC – Cape Town, Western Cape

Line of Service


Not Applicable

Management Level

Job Description & Summary

A career within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.

This role will provide end to end Immigration consulting and compliance services to internal and external clients including responsibility for all case files allocated.

Technical Competencies:
Strong knowledge of the South African Immigration Act, Regulations and prevailing practice;
Compliance: assessment of applicable temporary and permanent residence categories and related compliance services (assessment and review of deliverables);
Consulting: writing opinions / providing advisory services aligned to client business models;
Supply chain / outsourcing experience in a compliance environment; and
Strong administrative skills.

Case Management:
End to end case management incorporating assessment, initiation, review, monitoring and reporting on all cases under allocation against defined SLA / KPIs;
First Point of contact for allocated clients;
End to end communication with clients;
Full reporting and financial recovery for client portfolio;
Project management and proven ability to prioritise deliverables in challenging environments;
Ability to work under pressure and to tight deadlines;
Ability to communicate with clients and external stakeholders (including C-suite level clients);
Required to accompany clients to submit applications and collect outcomes on behalf of clients as needed;
Managing timelines and expectations;
Managing collation of documents with clients;
Updating clients on application progress; and
Updating clients regarding potential delays/factors affecting applications.

Case Submission:
Proven ability to liaise with external stakeholders and manage submission. collection of outcomes; and
Own transport essential.

Ability to accurately update and maintain internal systems in a timeous manner;
Accurate recordkeeping and maintaining an efficient filing system; and
Safekeeping of all original documents

Client portfolio management;
Management of casework in an outsource environment; and
Financial management including assignment budget and recovery.

2 years South African immigration experience;
Grade 12 Senior Certificate
Key Knowledge & Skills

Analytical / strategic thinker;
Accuracy / attention to detail;
Proven project management experience;
Proven client relationship management;
Compliance outsourcing experience;
Proven Administrative and Organizational Skills; and
Proven Communication Skills
Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

September 30, 2019